Eltrus — Shopify support teardownsTeardowns and playbooks on Shopify customer support and ticket deflection, from the Eltrus founder.https://eltrus.ai/en-gbShopify support tickets: the 5 questions that are most of your inboxhttps://eltrus.ai/blog/where-shopify-support-tickets-come-from/https://eltrus.ai/blog/where-shopify-support-tickets-come-from/Your Shopify support inbox isn't unique. It's five repeat questions in different clothes. Here's how to find your real ticket mix and what AI should answer.Thu, 18 Jun 2026 00:00:00 GMTShopifycustomer supportticket deflectionWISMOWhy Your Shopify Live Chat Is Really an Email Queuehttps://eltrus.ai/blog/live-chat-email-queue/https://eltrus.ai/blog/live-chat-email-queue/I clicked the live chat button on 230 Shopify stores. 25 advertised chat that never loaded, 10 opened and resolved nothing. Here is how to tell if yours does.Thu, 18 Jun 2026 00:00:00 GMTshopifylive chatcustomer supportgorgiasdtccart abandonment